Why is My Motorola G64 5G not charging? How to fix it?

Motorola G64 5G had to be one of the best budget offerings by the Motorola brand. But the thing is, some users out there are complaining about the non-charging issue with this device. Worry not though, we are here to let you know what could be causing that, and how you can fix it all by yourself. Alright, here we go.

My Motorola G64 5G

Common Causes of Charging Problems With Your Motorola G64 5G

It is not like we can pinpoint the actual thing that is causing the charging problem in your Motorola G64 5G because, in smartphones, there are literally many ways why you’d be facing such an issue. Let’s look at some common ones, shall we?

  • The Power Supply/Source Problem: Many times, the problem is caused by the charging cable or the adapter, you know, they may get broken because of prolonged usage, which is why there is a battery charger that comes with the phone.
  • Blocked or Damaged Charging Port: Any type of dust or debris found on the charging port can prevent the phone from charging. The charging port may also be damaged thus the mechanics inside it are making poor contact with the charger, you know?
  • Software Issues: Sure, on some occasions, the software of the phone can play a significant role in the charging process.
  • Battery Problems: The ability to hold a charge weakens as batteries get older, leading to the possibility of mistaking it for a charging issue, and that may not be the case yet. Why do we say that? Well, Motorola G64 5G is a recently launched smartphone.

Step-by-Step Troubleshooting

First things first, you need to follow these steps if you want to identify and, hence resolve, the charging problems, you know? Alright, here we go.

  1. Basic Checks: Make sure that you are connecting the charger and the cable properly. Try using a different charger and cable to see if the issue persists. Examine the charging port for any lint, dust, or debris. Clean the port gently using a soft, dry brush or you can just directly blow into the charging port with your mouth, that’ll work just fine.
  2. Software Checks: Restarting your phone will help to get rid of any temporary software problems that might make the phone not charge properly, and to be honest, it is more common than you think. Yes, often with outdated software, it is seen that charging issues arise at some point, and smartphone manufacturers fix that by sending an update. So yes, check for software updates on your phone as the updates usually remove bugs related to battery and charging.
  3. Battery Health Assessment: If your phone has a built-in battery health checker, then check it to see if your battery requires replacement. If it is, let’s say below 50% or even lower, then it means you’d have to get the battery replaced.

Advanced Troubleshooting

When the basics fail, move on to deeper stuff, you know? So, here are a few other things you can try out with your Motorola G64 5G:

  • Safe Mode: Boot your phone in Safe Mode to see if the third-party apps installed are the ones messing with the charging process. If your phone is charging as usual in the Safe Mode then a third-party application is a suspect.
  • Battery Calibration: What does this mean though? Well, calibrate your battery by fully draining it and then charging it uninterrupted to 100%. You see, this can sometimes help with battery meter accuracy.
  • Factory Reset: The last resort that one can turn to is, therefore, clearing the memory card and re-setting the device back to factory settings. Although this might also be the best solution for the deeper problem, it should be a very careful procedure, as it deletes everything that the user has stored on the mobile.

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