It is just in the recent few years or so when JioCinema has become super famous in India, all because of their content library expansion, you know? But the thing is, Jio Cinema services are still not the best in this online streaming segment. There are a few issues you can encounter when using the Jio Cinema app on your device, especially on your Smart TV. If that is the case, then you should keep on reading because we are about to share the possible reasons why it happens and how to fix it.
Step 1: Check If It’s JioCinema, Not You
It’s important to check that the issue isn’t with JioCinema first. Well, it is seen that often the servers of streaming services are down, and there is no issue with anything else that users have. And how do you even get to know whether it is the JioCinema services down or it is just you? Well, there are many websites where you can check exactly that, you know, you can check DownDetector, a site that keeps an eye on online services. Simple as that. And if it is the JioCinema servers that are down, well, you can’t do much about it other than just wait it out.
Step 2: Make Sure Your TV Is Actually Compatible
Now, let’s check to see if the JioCinema app works with your Smart TV or not, and yes, it could be that your Smart TV isn’t even compatible or too old to run the JioCinema app. For this very reason, the JioCinema website has a list of devices that can be used. Check that list to see if your TV is on it, or you can just do a simple Google search to get that info.
Step 3: Keep the App Up To Date (Updated, I Mean)
The thing with streaming services like JioCinema is that they keep on updating their mobile and TV app every now and then to make sure that users are having the best experience. And yes, if you use an old version of the app, it might not work right. Go to the app store on your Smart TV and check to see if JioCinema has an update. Bugs can be fixed this way and the app will work well with your device by installing the most recent version.
Step 4: Check Your Internet Connection
It has been seen that when the internet connection is a bit shaky, JioCinema has a hard time in playback, so why not look into that? Check to see if your Smart TV is online and that the link is strong. Stream videos from other apps or sites to test the connection. If your internet is slow or unstable, restart your router or use an Ethernet cable to connect your TV to the internet instead of Wi-Fi, you know?
Step 5: Give Your Smart TV and JioCinema App a Fresh Start Aka Restart
If something is wrong, sometimes all you need to do is restart. Take your Smart TV off the power, turn it off, and wait a few minutes. After you turn it on and plug it back in, open the JioCinema app again. This easy trick can fix any short-term problems and make the system work better, that’s for sure.
Step 6: Clear the Cache for a Clean Slate
Problems caused by bad temporary data can be fixed by clearing the cache, you know? And yes, it is really easy to clear the JioCinema app’s cache. Just go to your Smart TV’s settings and find the app. There may be temporary files that are making the app act strange, and for sure, this will get rid of them.
Step 7: Uninstall and Reinstall the JioCinema App
If clearing the cache didn’t help, you should remove the JioCinema app and then restart it. If your software files are damaged, this can very well fix the issue. Remove the JioCinema app from your TV’s app store, turn it back on, and then add it again from the app store. A new install means a new start!
Step 8: Update Your Smart TV’s Operating System
Let’s say you are still running the older version of the operating system on your Smart TV, but with the recent update of JioCinema, the app is not designed to work in that old operating system of your TV. So, what’s the fix? Simple, actually! Just check if there is any update in your TV’s operating system settings. To find the way how to do it, just do a simple Google search and that’ll do the trick.
Step 9: Power Cycle Your Devices
Turning off and on the device can help fix any small problems. It sounds a bit silly, but yes, there is this thing called power cycle, you know? When you wait just a little bit before restarting your Smart TV, it actually starts fresh, and any issue that you very previously faced because of some bug or glitch can easily be fixed this way. Just wait a few minutes before plunging into your SmartTV, and then start it to see if the issue is now gone or it is still the same.
Final Thoughts
Let’s just say you tried everything, but every other streaming service app is working except JioCinema. So, what to do then? Well, you can do a few things like, run the JioCinema app on your smartphone and use the Screen Cast feature of your SmartTV to watch your favorite content. Or, if possible, you can buy cast content devices like Chromecast, Amazon Fire TV Stick, or anything like that.
