If you have recently switched to BSNL because of all that price hike thing going on with other telecommunication companies, or it could be that you already are a BSNL user, no matter the case, if you are facing mobile internet issues, you should keep on reading. Today, we are here to share why your BSNL mobile internet is not working, and how to actually fix these common issues. So, let’s get started with just that, shall we?
Why Your BSNL Mobile Internet Might Be Down?
These days the internet is everything, and when you don’t have access to the internet, it can really be frustrating, maybe you are in urgent need to check something online, make a UPI payment, download something, or anything like that. Well, if you are facing such an issue with BSNL, then the following could be the most common reasons why. Let’s see:
- BSNL Server Downtime: Most of the time, it is seen that the issue might not be with your end, but with BSNL’s servers at times, you know? So, in such a case, what possibly you can do to restore your mobile internet? Well, there is actually nothing much you can do because the issue is in the backend, though it doesn’t take a long time for these servers to get up and running. So, just wait it out.
- Aeroplane Mode Enabled: This may sound silly, but when your phone is in “airplane mode,” it loses all network links, even mobile data. In the status bar of your phone, look for the airplane sign. If it’s on, go to your settings and turn it off, and that’s pretty much it. Enjoy your internet.
- Maybe, Data Pack Exhausted: If you’ve used up all of your data, your internet will slow down or stop working. And to be very certain about that, you can simply dial the BSNL codes or use their mobile app to find out your data pack for the day or not.
- SIM Card Issues: If your SIM card is broken or not in the right place, it can affect your connection. It is common for many people to actually insert the SIM card wrongly in their devices, and that’s why they don’t see any signal bars in their smartphones. It could very well be another reason why your BSNL mobile internet is not working.
- Outdated Mobile OS, Really?: If your phone’s operating system is old, it might not work with the internet. Sometimes if the OS is too old, the SIM card has a hard time delivering the internet connection, and that’s why you’d be having the mobile internet-related issue.
- APN Settings Misconfiguration: The settings for your Access Point Name (APN) need to be exactly right for you to be able to connect to the internet. Let’s say you bought a new smartphone or a SIM card, and you reset the old setting. That way, there are higher chances you’ll face slow or even no mobile network issues with your BSNL SIM card.
- Network Mode Settings: If you set your phone to the wrong network mode, it could mess up your internet. And yes, we are talking about network modes like LTE/4G, 3G, or even 5G.
- Device-Specific Issues: It is actually rare, but it could be that there is no issue with the backend servers of BSNL, or the SIM card, you have your recharge done, and have internet data remaining, but you’d still be facing internet connection problems. Why’s that though? Well, in such a case, it may be an issue with your device, not the other way around.
- It Could Be Because Of Malware: Let’s say you like to download a bunch of stuff from unknown sites, and if that’s the case, your device can easily get infected with Malware. And yes, that is another reason why your BSNL mobile network is not working.
How to Get Your BSNL Mobile Internet Back on Track?
Okay, now that we know what might be causing your BSNL mobile internet problems, here’s how to fix them:
- Restart Your Phone: Without a doubt, a simple restart can fix small problems. You can check your internet connection after turning your phone back on by holding down the power button and selecting “restart.” Simple as that!
- Toggle Aeroplane Mode: If airplane mode is on, switch it off. If it’s off, try turning it on for a short time and then off again. This can make your network connections work again, well, it works most of the time.
- Check and Update APN Settings: Check your APN settings to make sure they are right. You can find these in your settings under “mobile network.” If they’re wrong, get the right information from BSNL and change them.
- Switch Network Mode: Make sure that the network mode on your phone fits the network that is available, you know? In your phone’s network settings, choose the right mode, such as LTE/4G or 3G.
- Check Data Balance and Recharge: If you are out of your recharge or maybe you used your daily data limit, then there is no fix for it, you must spend some money and recharge your data balance.
- Inspect and Reinsert SIM Card: Remove the SIM card and check for damage or dirt. Use a soft cloth to clean it, and then put it back in the right way. If it’s broken, contact BSNL and go visit their local office, they’ll surely be more than happy to give you a new one.
- Update Device Software: It’s very important to keep the OS on your phone up to date, ALWAYS. Not just for the internet connection, but just to keep your device safe, you know?
- Scan for Malware: Think you have malware? You should get a good protection app and do a full scan. That’s the only way. Get rid of any malware that you find to get things back to normal.
Final Thoughts
If you tried every fix mentioned in this post, and are still unable to restore the mobile internet with your BSNL SIM card, we’ll simply advise you to get in touch with the customer support of BLSN or maybe go visit their local office. That will be your last but best chance at having your issue resolved.
